Preparing for the UK Landline Switch‑Off

The UK’s old copper landline network is being switched off by January 2027, with some areas already beginning the transition. While many households will move over smoothly, others—particularly those who rely on telecare alarms, medical devices, burglar alarms, or who do not use a mobile phone—may need to check that their equipment will continue to work safely.

Phonely has produced a free, plain‑English checklist to help residents understand what they may need to do ahead of the switch‑off. There is nothing to buy and no sign‑up required.

Their aim is simply to raise awareness before residents are caught off guard, and parish councils are often the most trusted and effective way to reach the people who need this information most.

You can download the checklist below.

More information is also available at:
www.phonely.co.uk/uk-digital-landline-switchover

If residents prefer to speak to someone, Phonely’s UK team is available on freephone 0800 112 5000.

Please share this information with neighbours, friends, and anyone who may not be online to ensure everyone in our community is prepared.